Privacy Policy

1. Who we are

Duniya Ads (duniyaads.com) is a digital marketing agency based in Madurai, Tamil Nadu, India. This Privacy Policy describes how we collect, use and protect the personal information you share with us through this website or during our engagement. This policy is designed to comply with the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. What we collect

Information you give us: Name, email, phone/WhatsApp number, company details and any message content you send through our contact forms or via email, phone or WhatsApp.

Automatic information: Basic technical data (IP address, browser type, pages visited, referral source) collected via analytics tools for site improvement.

3. How we use it

• To respond to enquiries and provide the services you request.
• To send project updates, invoices and business communication.
• To improve our website and services.
• To comply with legal obligations.

We do not sell your personal information. We do not use it for advertising to you.

4. Sharing

We share information only where necessary to deliver services (e.g. with hosting providers, email services, analytics platforms) or where required by law. All third parties we use are bound by their own privacy commitments.

5. Your rights under the DPDP Act, 2023

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request erasure of your data (subject to legal retention obligations).
• Withdraw consent for processing at any time.
• Lodge a grievance with our Grievance Officer or with the Data Protection Board of India.

6. Cookies

We use essential cookies and basic analytics. We do not use behavioural advertising cookies. You can disable cookies in your browser settings.

7. Data security

We take reasonable technical and organisational measures to protect your data — including encrypted communications and access controls. No system is completely secure, but we take security seriously.

8. Contact / Grievance Officer

For any privacy questions or to exercise your rights:

• Duniya Ads, Madurai, Tamil Nadu – 625001, India
• Phone: +91 80152 26894
• Email: hello@duniyaads.com